Tried to install Delphi 10.2 Starter Edition. Many errors during the installation process. Complaints that downloads were terminated by the user. Many retries. Eventually, it reported success. Tried some simple operations, and was convinced the installation was bad. Uninstalled.
Tried to install Delphi 10.2 Starter Edition. Many errors during the installation process. Complaints that downloads were terminated by the user. Many retries. Eventually, it reported success. Tried some simple operations, and was convinced the installation was bad. Uninstalled.
Tried to re-install. It reports that there is an existing installation. Offers to uninstall. I tried. It fails.
Tried removing the original Studio\19.0 tree. Cleaned BDS\19.0 from registry. Still says there is a prior installation.
Nice stuff.
Update: A couple of passes with CCleaner and a reboot made it possible to try again on the installation. After clicking retry 40 times (yes, I counted) on error reports, I gave up. The error was always the same, and early in the process. Not a product worth my time, I guess.
Details: Windows 10 Pro, Core i7 4790K @ 4GHz , 32GB RAM, and plenty of available disk. Gigabit fiber. No apparent excuse for such flaky behavior. I would be embarrassed to recommend this to anyone. But the installer is pretty.
Tried to re-install. It reports that there is an existing installation. Offers to uninstall. I tried. It fails.
Tried removing the original Studio\19.0 tree. Cleaned BDS\19.0 from registry. Still says there is a prior installation.
Nice stuff.
Update: A couple of passes with CCleaner and a reboot made it possible to try again on the installation. After clicking retry 40 times (yes, I counted) on error reports, I gave up. The error was always the same, and early in the process. Not a product worth my time, I guess.
Details: Windows 10 Pro, Core i7 4790K @ 4GHz , 32GB RAM, and plenty of available disk. Gigabit fiber. No apparent excuse for such flaky behavior. I would be embarrassed to recommend this to anyone. But the installer is pretty.
This is a common issue with many software vendors thinking they can handle the software installer internally as well, reinventing the wheel from scratch.
ReplyDeleteThe fact that the ISO installer is still fully maintained itself says a lot about the internally perceived value of the web installer.
Notwithstanding the fact that you can do web installs from the ISO source as well, it sounds like a serious installer rework is due.
We built the original ISO+Web Installer a decade ago at the legendary old Borland campus in Scotts Valley. Since then it atrophied by leaps and bounds, and we never got aggressive with inside sales to have it updated professionally.
In hindsight, this seems to have been a mistake, as it did not work out for the better of either Delphi or its customers.
Dear InstallAware, expressing comments without knowing the facts (or ignoring what has been explained) makes it a fairly odd conversation. I just want to counter the comment above by stating that the ISO installer is maintained exclusively for offline installation, and I won't comment on what happened in the relationship among our companies. The GetIt based installer has occasional hiccups but it has been serving our customers very well in recent years and we are happy we have invested in this technology.
ReplyDeleteMarco Cantù The customer is always right.
ReplyDelete